Start Date: 10/29/2020 3:00 PM EDT
End Date: 10/29/2020 4:00 PM EDT
Venue Name: Virtual Event
One of the greatest challenges that COVID has presented to our business model is removing the human touch from our guest interactions. Humans are wired to crave connection. Scientific studies show that touch has the power to soothe and send signals to the brain that establish trust and safety. With everyone in-store masked and 6 feet apart, how can you build trust with the customer?
Sonia Summers, Beauty Barrage
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