COVID-19 Impact on ICMAD Import & Export Programs
Thursday, April 30, 2020
Section: Member Alerts




UPDATED ON 4/30/2020 | This is a developing issue and will be updated.
Our office is operating remotely. Our office is affected by a locally mandated shelter in place order. We continue to be available by phone and email, 9 am - 5 pm CST, and strive to deliver services with as little interruption as possible.
ICMAD is committed to continuing our certificate services through this difficult time.  Our office is operating remotely and we are processing shipments.  
As certificates are completed, they will continue to be shipped to the contact on the application unless otherwise notified.  Please call our office if you would like to change return addresses now that many are working remotely or if you need us to hold your certificates to ship at a later date.  
New applications are being accepted and processed where government services are still available.  However, please expect delays.
Service Status
New applications are being accepted and processed where government services are still available.  However, please expect delays.
RUSH Apostille ServiceAvailable
Regular Apostille Service: Available, but delayed. Though delayed, we are still accepting apostille applications.
Legalization Service: No longer available.
Embassy closures and new hours: 
  • China – open limited hours by appointment only 
  • DC Notary Commission – closed until April 27th 
  • Egypt – Closed until further notice 
  • Indonesia – Closed until further notice 
  • Myanmar – Closed until further notice 
  • National US Arab Chamber of Commerce (for stamp) – open Tues/Thurs only 
  • Nigeria – Closed until further notice 
  • Pakistan – Open 9-noon 
  • Qatar – Closed until further notice 
  • Saudi Arabia – Closed until further notice 
  • Taiwan – open Tues/Thurs only 
  • Thailand – Closed until further notice 
  • UAE – Closed to public 
  • US Dept of State – Closed to public 
  • Vietnam – Open 9-noon  

Shipments - New Temporary Shipping Address

Due to a "shelter in place" order issued by Dallas County, the Import/Export Program Manager is working from offsite for the next until April 29th.  Please send shipments to this new address:

Beth Ann Watson
2001 Bishop Dr
Flower Mound, TX  75028
214-616-8606


Payments - Message from Donna Hoye, ICMAD VP
ICMAD is working diligently to ensure we continue to serve our members in the event of a more widespread outbreak of COVID-19.  As we are servicing our members remotely, we would like to ask our members at this time to refrain from sending payments via check and to switch to ACH or credit cards.
Payments by Wire Transfer
(ACH transactions have a different routing number. See directly below)
Account name:  Independent Cosmetic Manufacturers and Distributors
Bank Name: J.P. Morgan Chase Bank, NA
Bank: 071000013
Account number:  821946001
INCOMING WIRE TRANSFERS
Account name:  Independent Cosmetic Manufacturers and Distributors
Bank Name: J.P. Morgan Chase Bank, NA
Bank: 021000021
Account number:  821946001
Swift code:  CHASUS33
Our objective is to ensure the health, safety, and welfare of our Employees, Members, Suppliers, and Partners so we may continue the successful operation of our business remotely. We will continue to monitor the situation closely and adjust our tactics as needed to eliminate any negative impact on our members and ensure the safety of our employees. 

Returns
As certificates are completed, they will continue to be shipped to the contact on the application unless otherwise notified.  If you would like to change return addresses or need us to hold your certificates to ship at a later date, please send me an email.  
Be aware that any FedEx forwarding fees may be billed to your order for shipped orders requiring address change.
We will continue to provide updates on closures and delays as we receive them.  
Sincerely,
Beth Ann Watson
Import/Export Manager
Email: bwatson@icmad.org
Main: 847-991-4499 ext. 104
Toll Free: 800-334-2623 ext. 104